1. General Agreement
1.1. SIA VAG Motors, reg. No. 40003495670; legal address: Hipokrāta Street 55, Riga, LV-1079 (hereinafter referred to as riepupro.lv) provides the content available on the website www.riepupro.lv (hereinafter referred to as the Website) and provides services in accordance with the terms and conditions set out below, subject to the terms and conditions of delivery, returns and other business policies set out on the Website in relation to certain features, elements or advertising, and the provision of customer service, all of which are set out in these terms and conditions (collectively, on the Terms and Conditions) and are part of them.
By accessing or using the Website, you acknowledge that you have read these Terms and Conditions, understand them and agree to abide by them without limitation or condition.
1.3. If the consumer purchases the goods for sale offered on the riepupro.lv Website via the Internet (hereinafter referred to as the “Goods”), then such mutual agreement is considered a Distance Agreement and is subject to the legal norms governing the Distance Agreement, including but not limited to , Directive 97/7 / EC of the European Parliament and of the Council on the protection of consumers in respect of distance contracts, Law of the Republic of Latvia “Law on Consumer Protection”, Regulations of the Cabinet of Ministers of the Republic of Latvia “Regulations on Distance Contracts”.
2.1. The processing of registration data will take place in compliance with the requirements of the Personal Data Protection Law.
2.2. The information you provide will not be passed on to third parties without your consent or used in any other way without your prior consent.
2.3. You will not be asked for financial information during the registration process, only the data needed to pay for the purchase and draw up the delivery documents. The consumer agrees to the processing of personal data.
3. Accuracy of information
3.1. When providing a description of the products available on the Website, we strive to be as accurate as possible. If the information related to the product (description, picture, etc.) has changed, riepupro.lv cannot guarantee that the Website is completely updated at all times, including all current information.
3.2. The product descriptions are for information purposes only and the use of the information provided does not create a legal obligation between the visitors of the Website and its creators. The company is not responsible for the image quality of the goods - it depends on the technical capabilities of the Buyer's monitor.
3.3. The range of goods changes regularly and riepugaraza.lv does not take responsibility if specific goods are not available or cannot be delivered.
4. Prices of goods
4.1. The prices of the goods on the Website are indicated without delivery costs.
4.2. Prices and product offerings are subject to change without notice. If the actual price of the product differs from the one indicated on the Website, riepugaraza.lv will contact you to agree on further action.
4.3. Payment for the purchase must be made in advance.
5. Purchase confirmation
After successful payment, a confirmation email will be sent to the email address provided by the buyer.
7. Return of goods
7.1. The buyer has the right to withdraw from the contract within 14 calendar days and return the product to riepugaraza.lv
7.2. If you cancel the product, the money for the delivery has not been refunded
7.3. The return of goods takes place in accordance with the Consumer Rights Protection Law of the Republic of Latvia.
8. Force majeure
riepupro.lv is not responsible for delays or non-fulfillment of obligations or other non-fulfillment due to circumstances and obstacles beyond our reasonable control, which include, but are not limited to strikes, government orders, hostilities or national emergencies. situation, terrorist threats or acts, environmental or climate anomalies, non-compliance by third parties, internet connection failures, and computer and software failures. In the event of such force majeure, we will endeavor to rectify the delay as soon as possible.
9. Right of withdrawal
Upon receipt of the product, please make sure that the delivered goods correspond to the order.
The right of withdrawal is the consumer's right to withdraw from the contract within a specified period (within 14 calendar days) (to refuse the order) without paying a contractual penalty, interest or damages.
Warranties and right of withdrawal are exercised in compliance with the laws in force in the Republic of Latvia, as well as the type of goods sold.
Exercise of the warranty rights is possible if the Buyer has retained the document confirming the purchase, which must be submitted to the Seller together with the purchased goods.
If the Buyer wishes to exercise the right of withdrawal, it must be taken into account that the right of withdrawal cannot be exercised:
- after the expiry of the term provided by law;
- if the product is damaged
- for goods for immediate consumption.
In case of exercising the right of withdrawal, the buyer must deliver the goods to the address of the Seller, together with the document confirming the purchase and the warranty card, if such has been issued to the buyer.
The Buyer will receive the paid money for the returned goods in full within 30 (thirty) days from the receipt of the refusal to the specified bank account.
The consumer shall prepare the claim application in a free form or fill in the claim application form, which is in accordance with the Cabinet Regulation No. 631 “Procedures for Applying for and Examining a Consumer's Claim for a Product or Service Not Complying with the Terms of the Contract”:
You can get more information about consumer rights on the CRPC website.
General rules on consumer rights can be obtained from: Likumi.lv.
10. Delivery of goods
Delivery time is 2 - 14 days. This will be clarified upon receipt of your order when our representative contacts you.
Delivery fees and terms are determined depending on the weight of the selected product and the type of delivery.